Tier 2 Engineer (Roster Server, HMH)

Mission Control · Clifton, New Jersey
Department Mission Control
Employment Type Full-Time
Minimum Experience Experienced

Would you like to join a rapidly growing and successful company?

Do you want to be a part of a team where customers say things like:

“I am amazed by how innovative this product is!”


Headquartered in Clifton, NJ, ClassLink is a leading education technology company serving schools around the world.

ClassLink empowers 16 million students and staff with instant access to a library of 6,000+ single sign-on apps from in the classroom or at home.

ClassLink Analytics provides essential usage data, so instructors can measure engagement and leaders can make informed purchasing and training decisions.

ClassLink Roster Server and OneSync use automation and open standards to make rostering and provisioning

 

We are looking for a Tier 2/3 Engineer  with strong experience working directly with Student Rosters and HMH to join our team.  This person will work closely with our clients to implement our products (Roster Server) and provide a high level of technical support.  The right candidate will have technical talent and be able to establish ongoing relationships with customers.

 

RESPONSIBILITIES

  • Become an expert on ClassLink products that involve student enrollment data
  • Install, configure, provide training and support our customers on select ClassLink products
  • Maintain relationships with customers through excellent communication skills
  • Serve as the product expert to support customer understanding and use of ClassLink products that involve student enrollment data
  • Confidently conduct demonstrations of select ClassLink products
  • Help achieve successful implementations
  • Attend conferences and engage with potential and current customers
  • Present a professional image at all times to customers and partners

 

SKILLS AND QUALIFICATIONS

  • 5+ years experience in a senior technical role working with school based technical systems: SIS, HR, Active Directory, etc.
  • Project management skills necessary
  • Knowledge of K12 edtech marketplace
  • Superior communication and project management skills
  • Bachelor degree required, Masters or post grad degree a plus

Thank You

Your application was submitted successfully.

  • Location
    Clifton, New Jersey
  • Department
    Mission Control
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced