Manager, Education Success

G&A · Clifton, New Jersey
Department G&A
Employment Type Full-Time
Minimum Experience Manager/Supervisor

Manager of Education Success



The individual should possess the ability to work independently and grow at a rapid pace. The ideal candidate for this role will come from a school setting as the Manager or Director of Technology, or the Technical Trainer. This candidate will have experience training the staff at their school.



The Manager, Educational Success’s responsibilities include:


·       Be able to interpret technical requirements, and provide demonstrations to current and potential clients.

·       Build rapport with existing and potential clients.

·       Manage customers through online and in person meetings.

·       Provide educational and technical support for customers.

·       Develop an implementation plan with customers for ClassLink from setup through training end users.

·       Assess competition by analyzing and summarizing competitor and industry trends.

·       Dealing directly with customers, ensure customer satisfaction in areas.

·       Maintain and improve quality results by tracking usage data of customers and providing interventions when necessary.

·       Maintain CRM records to keep management informed of activities, sales, and potential sales. 

·       Stay abreast of competitors in the space of Single SignOn and Rostering.

·       Collaborate with Marketing, Operations and Sales to facilitate new programs, messages, campaigns, and offerings.

·       Create strong and dynamic relationships with customers.

·       Participate with the EdSuccess team on ever-changing and inventive ways to improve our processes.



·       Bachelors Degree required

·       Masters Degree preferred.

·       Instructional technology background

·       Experience in schools as a teacher, supervisor, tech coach, etc.

·       Adult Learning experience

·       Customer focused, professionalism

·       Superior communication and presentation skills are required, both written and oral.

·       Ability to travel as needed. (Up to 25%)


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  • Location
    Clifton, New Jersey
  • Department
  • Employment Type
  • Minimum Experience